{"id":16386,"date":"2026-07-23T14:06:46","date_gmt":"2026-07-23T14:06:46","guid":{"rendered":"https:\/\/letzbizz.com\/recruitment\/?post_type=awsm_job_openings&#038;p=16386"},"modified":"2026-07-27T13:26:54","modified_gmt":"2026-07-27T13:26:54","slug":"servicenow-developer-lead-itom-itam","status":"publish","type":"awsm_job_openings","link":"https:\/\/letzbizz.com\/recruitment\/jobs\/servicenow-developer-lead-itom-itam\/","title":{"rendered":"ServiceNow Developer \u2013 Lead | ITOM &#038; ITAM"},"content":{"rendered":"<h3><strong>ServiceNow Developer \u2013 Lead | ITOM &amp; ITAM<\/strong><\/h3>\n<h4>High-Priority Requirement<\/h4>\n<p>We are urgently hiring an experienced <strong>ServiceNow Developer \u2013 Lead<\/strong> with strong hands-on expertise in both <strong>IT Operations Management (ITOM)<\/strong> and <strong>IT Asset Management (ITAM)<\/strong>.<\/p>\n<p>Candidates must possess relevant implementation and development experience in <strong>both ITOM and ITAM<\/strong>. Profiles without experience in either of these mandatory modules will not be considered.<\/p>\n<h4>Position Details<\/h4>\n<p><strong>Job Title:<\/strong> ServiceNow Developer \u2013 Lead<br \/>\n<strong>Experience:<\/strong> 8+ years<br \/>\n<strong>Work Location:<\/strong> Remote option available \/ Chennai<br \/>\n<strong>Work Mode:<\/strong> Remote option available<br \/>\n<strong>Employment Type:<\/strong> Full-time<br \/>\n<strong>Support Requirement:<\/strong> Willingness to support 24\u00d77 operations, including night shifts when required<br \/>\n<strong>Maximum Budget:<\/strong> \u20b935 LPA<br \/>\n<strong>Notice Period:<\/strong> Immediate joiners to a maximum of 1 week only<br \/>\n<strong>Priority:<\/strong> High-priority and urgent requirement<\/p>\n<h4>Mandatory Eligibility Criteria<\/h4>\n<p>Candidates must meet all the following requirements:<\/p>\n<ul>\n<li>8+ years of overall ServiceNow development and implementation experience.<\/li>\n<li>Strong hands-on experience in <strong>ServiceNow ITOM<\/strong>.<\/li>\n<li>Strong hands-on experience in <strong>ServiceNow ITAM<\/strong>.<\/li>\n<li>Candidates must have worked on both ITOM and ITAM modules.<\/li>\n<li>Immediate availability or a maximum notice period of 1 week.<\/li>\n<li>Willingness to support 24\u00d77 operations and night shifts when required.<\/li>\n<\/ul>\n<p><strong>Important:<\/strong> Profiles without both ITOM and ITAM experience will not be considered.<\/p>\n<h4>Role Summary<\/h4>\n<p>The ServiceNow Developer \u2013 Lead will be responsible for designing, developing, configuring, integrating, and optimizing enterprise ServiceNow solutions.<\/p>\n<p>The candidate will lead technical activities across ITOM, ITAM, ITSM, CMDB, Discovery, Service Mapping, Asset Management, integrations, automation, and platform development.<\/p>\n<p>The role requires strong technical ownership, troubleshooting capabilities, stakeholder communication, and adherence to ServiceNow development best practices.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ul>\n<li>Design, develop, configure, and implement ServiceNow solutions based on business requirements.<\/li>\n<li>Lead ServiceNow development and implementation activities across ITOM and ITAM.<\/li>\n<li>Configure and enhance ITOM capabilities, including:\n<ul>\n<li>Discovery<\/li>\n<li>Service Mapping<\/li>\n<li>Event Management<\/li>\n<li>Operational Intelligence<\/li>\n<li>AIOps<\/li>\n<li>MID Server configuration<\/li>\n<\/ul>\n<\/li>\n<li>Configure and enhance ITAM capabilities, including:\n<ul>\n<li>Hardware Asset Management<\/li>\n<li>Software Asset Management<\/li>\n<li>Asset lifecycle management<\/li>\n<li>Inventory management<\/li>\n<li>Contract and licence management<\/li>\n<li>Asset reconciliation and compliance<\/li>\n<\/ul>\n<\/li>\n<li>Configure and maintain CMDB data models, relationships, identification rules, and reconciliation processes.<\/li>\n<li>Develop ServiceNow applications, workflows, Flow Designer flows, UI policies, business rules, client scripts, and scheduled jobs.<\/li>\n<li>Integrate ServiceNow with third-party applications using REST APIs, SOAP APIs, Integration Hub, and MID Servers.<\/li>\n<li>Develop custom applications and modules using JavaScript, Glide APIs, and ServiceNow development standards.<\/li>\n<li>Implement and enhance Incident, Problem, Change, Request, Asset, and Configuration Management workflows.<\/li>\n<li>Troubleshoot complex ServiceNow platform, integration, Discovery, CMDB, ITOM, and ITAM issues.<\/li>\n<li>Review technical designs, code quality, platform configurations, and deployment activities.<\/li>\n<li>Collaborate with business stakeholders, architects, infrastructure teams, and support teams.<\/li>\n<li>Ensure platform performance, security, scalability, maintainability, and compliance.<\/li>\n<li>Provide technical guidance and mentoring to ServiceNow development team members.<\/li>\n<li>Stay updated with ServiceNow releases, new features, platform capabilities, and recommended practices.<\/li>\n<\/ul>\n<h4>Mandatory Technical Skills<\/h4>\n<ul>\n<li>ServiceNow ITOM<\/li>\n<li>ServiceNow ITAM<\/li>\n<li>ServiceNow CMDB<\/li>\n<li>ServiceNow Discovery<\/li>\n<li>Service Mapping<\/li>\n<li>Event Management<\/li>\n<li>Hardware Asset Management<\/li>\n<li>Software Asset Management<\/li>\n<li>JavaScript<\/li>\n<li>Glide API<\/li>\n<li>Business Rules<\/li>\n<li>Client Scripts<\/li>\n<li>UI Policies<\/li>\n<li>Flow Designer<\/li>\n<li>Integration Hub<\/li>\n<li>REST and SOAP integrations<\/li>\n<li>MID Server configuration<\/li>\n<li>ServiceNow workflows and automation<\/li>\n<li>Service Catalog and Request Management<\/li>\n<li>Incident, Problem, Change, and Configuration Management<\/li>\n<\/ul>\n<h4>Required Qualifications<\/h4>\n<ul>\n<li>8+ years of hands-on ServiceNow development and implementation experience.<\/li>\n<li>Demonstrable project experience in both ITOM and ITAM.<\/li>\n<li>Strong understanding of ServiceNow architecture and platform administration.<\/li>\n<li>Experience with CMDB health, Discovery schedules, service mapping, reconciliation, and data governance.<\/li>\n<li>Strong understanding of IT asset lifecycle processes.<\/li>\n<li>Experience with ServiceNow integrations and enterprise systems.<\/li>\n<li>Strong troubleshooting, analytical, and problem-solving skills.<\/li>\n<li>Ability to independently analyse requirements and propose scalable technical solutions.<\/li>\n<li>Strong communication and stakeholder-management capabilities.<\/li>\n<li>Ability to work effectively in remote and distributed-team environments.<\/li>\n<\/ul>\n<h4>Preferred Qualifications<\/h4>\n<ul>\n<li>ServiceNow Certified System Administrator certification.<\/li>\n<li>ServiceNow Certified Application Developer certification.<\/li>\n<li>ServiceNow ITOM or ITAM implementation certification.<\/li>\n<li>ITIL v3 or ITIL v4 certification.<\/li>\n<li>Experience with Employee Center, Service Portal, HRSD, IRM, or SecOps.<\/li>\n<li>Exposure to ServiceNow AI, automation, Predictive Intelligence, or Virtual Agent capabilities.<\/li>\n<\/ul>\n<h4>Interview Process<\/h4>\n<ol>\n<li>Technical Interview \u2013 Virtual<\/li>\n<li>Techno-Managerial Interview \u2013 Virtual<\/li>\n<li>HR Discussion \u2013 Virtual<\/li>\n<\/ol>\n<h4>Important Screening Instructions<\/h4>\n<p>Please apply only when you meet all the following conditions:<\/p>\n<ul>\n<li>You possess hands-on ServiceNow ITOM experience.<\/li>\n<li>You possess hands-on ServiceNow ITAM experience.<\/li>\n<li>You have at least 8 years of relevant ServiceNow experience.<\/li>\n<li>You can join immediately or within a maximum of 1 week.<\/li>\n<li>You are comfortable supporting 24\u00d77 operations when required.<\/li>\n<\/ul>\n<p>Applications missing either ITOM or ITAM experience will not be processed.<\/p>\n<h4>Application Details<\/h4>\n<p>Interested and eligible candidates may submit their updated resume through:<\/p>\n<p><a href=\"https:\/\/letzbizz-jobs.zite.so\/\">https:\/\/letzbizz-jobs.zite.so<\/a><\/p>\n<p>Candidates may also email their updated resume to:<\/p>\n<p><a href=\"mailto:hr@letzbizz.com\">hr@letzbizz.com<\/a><\/p>\n<p>Please clearly mention your ITOM experience, ITAM experience, current location, current CTC, expected CTC, notice period, and earliest joining date.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceNow Developer \u2013 Lead | ITOM &amp; ITAM High-Priority Requirement We are urgently hiring an experienced ServiceNow Developer \u2013 Lead&#8230;<\/p>\n","protected":false},"author":2,"template":"","meta":{"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"awsm_set_exp_list":"","awsm_job_expiry":"","awsm_exp_list_display":""},"class_list":["post-16386","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","no-post-thumbnail","pt-10"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - 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Profiles without experience in either of these","twitter:image":"https:\/\/letzbizz.com\/recruitment\/wp-content\/uploads\/2024\/07\/for-job-site-logo.png"},"aioseo_meta_data":{"post_id":"16386","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2026-07-23 14:06:46","updated":"2026-07-27 14:04:27","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/letzbizz.com\/recruitment\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/letzbizz.com\/recruitment\/jobs\/\" title=\"Job Openings\">Job Openings<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tServiceNow Developer \u2013 Lead | ITOM &amp; ITAM\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/letzbizz.com\/recruitment"},{"label":"Job Openings","link":"https:\/\/letzbizz.com\/recruitment\/jobs\/"},{"label":"ServiceNow Developer \u2013 Lead | ITOM &#038; ITAM","link":"https:\/\/letzbizz.com\/recruitment\/jobs\/servicenow-developer-lead-itom-itam\/"}],"_links":{"self":[{"href":"https:\/\/letzbizz.com\/recruitment\/wp-json\/wp\/v2\/awsm_job_openings\/16386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/letzbizz.com\/recruitment\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/letzbizz.com\/recruitment\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/letzbizz.com\/recruitment\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/letzbizz.com\/recruitment\/wp-json\/wp\/v2\/media?parent=16386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}