Service Now Architect
Experience: 15+ yrs
Location Option: Chennai One IT Park – WFO All 5 days ( UK shifts & General Shift )
Notice Period: Immediate joiners are preferred – 15 Days
Tech Stack Required:
Levels of Interview:
- Technical Interview 1 – Virtual
- Technical Interview 2 – Virtual
- Techno Managerial – Virtual
- HR Discussion – Virtual
Job Description: Service Now Architect
Work Experience: 15+ years
Job Description:
Role: Service Now Implementation Architect
Key Responsibilities:
- Lead the architectural design, strategy, and implementation of ServiceNow solutions, ensuring alignment with business objectives.
- Manage, Operate, and run a domain-separated instance for existing and new tenants with compliance to subscription management
- Provide technical leadership for the design and development of ITSM, ITOM, ITAM, HRSD, and other Service Now modules.
- Designing and implementing workflows, User Interfaces, and integrations within the Service Now platform.
- Assisting with the integration of Service Now with external systems and applications via APIs and web services.
- Implementing user and role management as well as customizing dashboards and reports.
- Collaborating closely with departments to ensure optimal solutions.
- Manage Service Now releases and upgrades, including design, development, testing, deployment, and post-implementation review.
- Define best practices, governance, and standards for Service Now implementation and customization.
- Collaborate with business stakeholders to understand requirements and translate them into scalable Service Now solutions.
- Guide teams in complex integrations, data migration, and automation using Service Now capabilities such as Flow Designer and Integration Hub.
- Oversee performance optimization, security compliance, and system stability.
- Work closely with Service Now product owners, process owners, and platform teams to ensure successful delivery.
- Stay updated with the latest Service Now trends, features, and releases, ensuring continuous improvement.
- AI and Automation, Training and building the practice team
Required Skills:
- Extensive ServiceNow expertise with deep knowledge of platform architecture, CMDB, ITSM, ITOM, ITAM, HRSD, and SecOps.
- Experience with Domain separated instance management, Platform Analytics, Platform upgrades, Service Bridge (e-bonding), TPSM & CSM
- Advanced JavaScript & GlideScript development, including Script Includes, Business Rules, Client Scripts, UI Actions, and Workflow Scripts.
- Proficiency in API development and integrations (REST, SOAP, Webhooks, MID Server, Integration Hub, GraphQL).
- NowAssist & Virtual Agent-based automation
- Strong expertise in Flow Designer, Workflow Editor, UI Builder, and ServiceNow App Engine.
- Hands-on experience in CMDB design, CSDM, data models, data normalization, and reconciliation rules.
- Familiarity with database structures, SQL queries, and data migration strategies.
- Certification: Certified Implementation Specialist (CIS) and Service Now Certified Technical Architect (CTA) preferred.
Note:
Apply here:
hr@letzbizz.com
Job Details:
https://shorturl.at/JtrGr
Apply Here:
https://kbda2f4qob.zite.so
